Service Operation Management_Discussion question Article

Service Operation Management_Discussion question - Article Example Since everyone comes to such spots to relax, they can only be able to stay longer if the internal and external environmental conditions make life more comfortable for them. On the other hand, there are servicescape that can distract from the service delivery. These include high and unfavorable temperatures; noise; loud music, poor air circulation, poor decoration and bad odour. These qualify as distracters because they can not allow the clients to feel comfortable in a business premise. Thus, if they are not controlled, they can adversely affect the progress of the business (Rosenbaum & Wong, 2007). For example, if clients go to a restaurant and find that it is not clean, noisy and has unpleasant dà ©cor, it will not appeal to them. For this reason, they will not to use it any more and instead go to the rival business to acquire such services in case they can be satisfied. Therefore, business owners and top management should make the right decisions regarding

Essay for admission to college Example | Topics and Well Written Essays - 250 words

For admission to college - Essay Example As a student, I feel that I learn best when I test the theories that I have studied through textbooks. – BU attracts students from more countries than are represented in the United Nations. Our global presence and reputation are important and are reflected in the perspectives, opinions, and experiences of our students. Why is this type of environment important to you? (500 words, 5000 characters) o As an international student, I have decided to study abroad to broaden my view and understanding of the world. Since I have experienced education systems in Korea, as well as United States, I am clearly aware of the differences between them. In Korea, students are forced to study while competing with their fellow students. After school, every single student is forced to attend afternoon study sessions until 12:00 am. This ruthless and yet systematic approach of education mechanizes students and teaches them only how to study, rather than coupling education with the knowledge of how to live like a good citizen in the society. All they learn in the school is how to become an efficient â€Å"student†. Due to this reason, they forget how to think creatively and react quickly to rapidly changing situations. As one of these students, I realized that learning under this environment would shrink my view and keep me away from being myself. Boston University’s norm of attracti ng students from different ethnical and racial backgrounds will surely set up a satisfactory learning environment that will guide me throughout my college career. A variety of arguments and opinions will help me understand different perspectives and contribute in my growth. o Undoubtedly, New York University is a prestigious university that focuses on the needs of its students and attempts to elevate their learning curve through careful nurture, education and providing

Personal journal Essay Example | Topics and Well Written Essays - 250 words - 3

Personal journal - Essay Example Actually, to come think of it, I don’t really know what drives people to meditate but I guess it must be life’s pressures and stress. But looking at some people I know who meditate, I am not sure if it works. The first meditation site I opened was about guided-meditation techniques. I decided to be guided to meditate using what author had recommended. There was some music that I was asked to download. Upon playing it, a nice woman’s voice came up. There was a sitar playing at the background, sounds of water flowing in the river. I must tell you that I a bit relaxed by the music. Then the woman began to guide me. She asked me to lie down on an easy chair and concentrate on my breath and this is where my problem began. No matter how hard I tried I could not concentrate on my breath, something or the other came to my mind. Contrary to what she was saying, there was no sensation in my legs. All I could think of was school assignments, a friend’s party coming u p or my pocket money. It actually stressed me more than destressing, guess meditation is not my cup of tea.

Epidemiology Exercise Essay Example | Topics and Well Written Essays - 1500 words

Epidemiology Exercise - Essay Example In addition to this, the length of tuberculosis incubation differs from individual to individual depending on the person’s risk factors. However, within six weeks of exposure to Mycobacterium tuberculosis, an infected individual develops early stages of TB in the lungs that have no symptoms (CDC, 2014). Symptoms and signs of TB depend on the part of the body infected by the bacteria. Primary infection of TB may resolve on its own as individuals develop immunity between 6-10 weeks after infection (CDC, 2014). In case the immunity is weak, TB may progress and stretch all over the lungs or other organs. Such patients may develop signs and symptoms like; weight loss, fever, fatigue, cough and loss of appetite (CDC, 2014). Symptoms and signs for TB in the lungs include coughing for almost a month, coughing of blood, painful breathing, chest pain and pain when coughing (CDC, 2014). Occurrence of extra signs depends on where TB is developing (CDC, 2014). For instance, if TB develops in the lymph nodes, the patient may have swollen glands on the neck and under the arms. In case it affects the joints and bones, the patient develops swellings and pains around hips and knees. Lastly, Genitourinary TB results into pain in the flank as well as frequent urination accompanied with pain plus blood in the urine (CDC, 2014). Tuberculin skin test is done by injecting a fluid in skin under the lower fraction of the arm. After about two days, the part injected with the fluid is examined (CDC, 2014). A hard, raised swelling indicates the presence of TB. Blood test for TB is done to determine how immune system reacts to the presence of TB causing bacterium (CDC, 2014). Patients with latent TB infection have the TB bacteria but cannot infect others or show signs of the disease. The bacterium is inactive form and if not cured, it may result in TB. Medications used for diagnosis of latent TB include rifampin (RIF), isoniazid (INH) and rifapentine (RPT) (CDC, 2014). TB can be

Critique paper Essay Example | Topics and Well Written Essays - 750 words

Critique paper - Essay Example For instance, Charles Krauthammer considers the climate being a ‘settled science’ as mythical. He criticizes Barrack Obama and other leading scientists for selling this idea. In the article, â€Å"The Myth of ‘Settled Science’, Krauthammer mainly argues that the issue has been hyped by propaganda and fallacies of certain scientists and global politicians. To be specific, Charles Krauthammer does not deny that global climate alteration is a solemn problem that requires immediate solution. Neither does he denies the global warming problem. His argument is that climate change is not a ‘settled science’ as presented by Barrack Obama and the likes. He finds nothing scientific in this idea because science is neither static nor impervious to challenge. He uses an example of mammograms that was assumed ‘settled’ to reduce deaths due to breast cancer to an extent that Obamacare made it a mandatory requirements. However, few years later a massive research study of 90,000 randomized women showed that mammograms have no effect on breast cancer deaths. In this article, Charles Krauthammer presents a real and factual analysis of the global climate change situation. He articulately uses the ‘settledness’ to present his arguments in the most truest sense. He uses this to word to show that climate change is not a ‘settled science.’ Despite the depth of the problem, there are rooms for change of ideas as the world get to learn more about climate change and its solution (McGann, 1983). Secondly, Krauthammer uses the word ‘mock’ to show the fallacies of the global politicians and some scientists. In essence, he mocks the world’s idea of dealing with the climate change by not providing real solution but rather relying on some models, which are deemed to change with time. Although Charles Krauthammer presents very passionate arguments against making the climate

International Business Essay Example | Topics and Well Written Essays - 2500 words - 1

International Business - Essay Example The operating systems under the software segment include Mac OS and other productivity and utility applications like I-work, Quick time player, and logic studio among others (Apple, 2013b). Apple is considered as one of the best software firms in terms of creativity and innovation. The company mainly distributes its services and product through retailers, whole sellers and exclusive Apple owned stores. Hewlett Packard, Dell, Google and Blackberry are the direct competitors of the company (NASDAQ, 2012). The current business environment is extremely volatile and changing. In order to thrive and survive in this competitive environment, companies will have to monitor and analyses the external as well as internal environment conditions before taking any business decision. Company philosophy Apple runs on the philosophy of creativity and premium (Simoes, 2001). Even though other companies are trying to cut down costs in order to increase sales and volume growth, Apple continues to price p roducts in the premium category. The company has established a loyal base of customers. Design and technology have always been the pillars of success for Apple. The other major marketing philosophy surrounding Apple is empathy, focus and Impute. Together, they provide a breakthrough competitive advantage to the company with respect to customer preference and market knowledge (Ghodeswar, 2008). Empathy concerns with understanding the exact needs to the customers (Witcher and Chau, 2010). The company has successfully embedded this philosophy with extensive research and evaluating the future trends and demands of the ever evolving customer. The second philosophy is focusing on only what is important and is necessary and removing all unimportant things from the activity plan. This increases the employee efficiency and overall productivity. The third philosophy is imputing which means that public and consumer form an opinion about the company. Thus, Apple makes sure that the image of the company is clean and balanced. External environment analysis PEST analysis will be helpful in evaluating the external environment of Apple. Political More than 50 percent of revenue of Apple comes from international markets. Thus, any change in the political scenario in the major international market will be crucial in overall growth of the organization. Economical The global economic crisis has impacted the company in an adverse way. With the high inflation rate and rising unemployment, consumers have shifted to saving mode. This has impacted the overall business of Apple, as most of its products are categorized as luxury and premium range. Fluctuating values of US dollars have also impacted the organization. Social The two major factors which have always been the forefront of Apple were designing and creativity. With the increasing disposable income, people are more attracted towards creative gadgets and technology (Beri, 2007). Apple has understood this market sentiment and cont inues to design innovative and user-friendly technology for the masses. Technological Apple throws in a large chunk of its revenue into product development and research phases. The sole purpose of this is to come out with new and innovative technology which provides competitive advantage to Apple. Opportunities and challenges An understanding of the current opportunities and

Changes in Children- Birth Essay Example for Free

Changes in Children- Birth Essay Before six months the main reason why a child’s emotion and emotional expression is different is due to the brain not being fully mylinated. As the child ages past the first month, their frontal cortex begins to advance as increasing neurological development is starting and beginning to modify and transform the operations of the in-built emotional expressions (Wilson, 2003, p. 55). Suffering, pain, joy, fear and interest are among the first emotions that an infant express. These primary emotions are important as this is a child’s first way of showing and communicating with adults their needs. It is for the reason of communication we must look at our primary emotions as a human survival mechanism, as these are involuntary and in- built features all children are born with (Wilson, 2003, p. 55). All primary emotions are all expressed in the same manner, which raises the question as to whether emotions are all universal; that emotions are genetic, or that all cultures share mutual background features. There are 2 main theories on emotional development; discrete emotions theory and a structural approach (Wilson, 2003, p. 48). Izard, Tomkins, Ekman are the leaders of discrete emotions theory. These theorists proclaimed that emotion had 3 components; physiological, behavioural and subjective. These emotions where present from birth and could be seen by studying facial expressions of infants. The results and information these theorists where gaining agreed with Darwin that these expressions where the same in all culture and must be an in-built neural feature. As humans age our primary emotions network with cognition and form ‘cognitive affected structures’, this is how secondary emotions are developed discrete emotions theory (Wilson, 2003, p. 49). This theory can be applied to my own family, as recently there was a sudden death of my aunt, as a result we had family members calling from different parts of Australia and the world calling to offer their condolences and support to our family. This reaction to a death of a family member is universal. The structural development approach see’s development as holistic. This approach states that all systems interact with each other and the environment with emphasis on the social environment. The environment play a large factor in the development of children, but theorists cannot deny genetic is also a large contributor. Sroufe a theorist states that all emotions have antecedent. In Sroufe’s theory in the first 6 months of an infant’s life emotional ancestor can also be physiological states and not recognised as emotions, and that secondary emotions build from there (Wilson, 2003, p. 50). By the age of two, a toddler’s brain contains more neurons than an adult and has twice the amount of connections between these cells. It has been linked that that as a toddler’s brain contains more neurons that they need more rest then adults for their brain’s to function fully. During this time more neurons die and more connections are pruned throughout brain in the first three years of life than other stage of life. The leading element of the development of expressions of emotion in the child’s environment is the carer and the care the child receives. Emotional deprivation occurs when children who are not had consistent warm emotional relationships as a young child, this leads to their secondary emotions being weak. Children who have suffered from emotional deprivation are targets for exploitation and paedophiles as they have ‘affection hunger’ (Wilson, 2012 slide, 8) A child in the toddlerhood has additionally reached a point where they have developed a sense of self. The maturation of the frontal lobes and the limbic circuit in the brain is the cause for the development of a toddler achieving a sense of self. As a result of the toddlers sense of self they are able to show empathy and can affectively communicate and label their emotions to their peers and adults. This allows a child to say ‘I am mad or sad’ instead of crying and having a tantrum, although toddlers still react in this manner they can communicate there emotions more effectively (â€Å"Emotional development†, 2006,. ara 7). From two to six years of age is early childhood. It is at this stage in a child’s life they have developed motor skills that enable them to become more self-sufficient and self-controlled. Children are creating friendships and being more engrossed in playtime such as; painting pictures which creates symbolic expression. There is an incr easing need for the carer to engage with the toddler by conversing and meeting the child’s social, cognitive and emotional needs, their perspectives, and interests. The child’s ability to tell stories is a way of understanding their perspectives (â€Å"Hearing young children’s voices,† nd, p. 19). Through a greater understanding of the world around them a child develop and understanding that the world didn’t revolve around them and that nothing was as simple as they one thought it was. During the age of 2-6 most children attend preschool, which gives young children a great understand about display rules. By attending preschool it gives young children an understanding about how to express their emotions in an appropriate way in all contexts of life ranging from family, school and society. Toddlers may learn how to appropriately express their emotions but influences from their family still have a great impact on their expression. The preschool is a system, with rules, boundaries, and expectations. It is important for children to know where they stand and by placing them in a system such as preschool whilst they are developing their emotional expression allows them to shine. For children in good environments the control of emotional expression accelerates from 3 to 5 years (Wilson, 2003, p132). From the age of six to eight children become aware of the difference between expressing emotion and feeling it. This affectively allows the child to manage their emotional expression by reflecting on their emotions; this is an emotional coping skill children learn in order to avoid negative attention or experiences such as bullying. Although, school age children are becoming more exposed to the wider world new challenges are arising such as, fears of failing or poor academic result in school as many children are put under presser from parents to achieve high grades (Berk, 2009, p. 410). When the child reaches ten years of age their expression of emotions is likely to have significantly enhanced. At this age most children have developed a set of techniques for controlling their expressions of emotion. General strategies are problem centred coping, they are able to identify the challenge, asses and solve issues that may arise. If problem solving is not successful the child may adopt emotion-centred coping that is private and internal (Berk, 2009, p. 410). An external influence has also been heightened during this period such communicating with their peers on how to deal with the situation. Children at this age are able to justify circumstances and actions or â€Å"reconstruct scenarios to make them seem less upsetting emotionally† (â€Å"Emotional development†, 2006,. para. 11). By age eleven, the child has began to integrate inner standards of excellence and good behaviour with self-conscious emotions; their internal strategies are starting to be utilised for self-regulating, and a shift from problem centred and emotion centred coping has taken place and there social etiquette of expressing emotions has improved (Berk, 2009, p. 416). In adolescents emotions are still forming. Most children reach adolescence rom eleven to twenty years. During this time an adolescent is trying to create distance from their family and form their independence. Peer pressure may appear to be irresistible regardless of the adolescence’s inner feelings, as it full fills their need for acceptance and desire to ‘fit it’. Emotional expression and even the adole scence’s inner feelings may alter on the way they react to certain stimuli or events, when in the context of groups, this can be seen in how a adolescent reacts on a school excursion to how they react out with their peers on the weekend at a movie theatre. Wilson, 2003, p. 176-77). Young adolescences’ endure peer group contexts where their expression of emotion is displayed in the environment of peer norms. Each child is an individual as they have been brought up in different backgrounds. In turn their fundamental feelings have been restricted although they have acquired the display associated with emotion. In example some adolescences may display in anger in what they have seen of anger, with the increase in aggression used television shows and in movies adds to the range of anger an adolescent cane use (Wilson, 2003, pp176-77). In certain circumstances some adolescences exhibition emotions that they may not feel or more emotions than felt, this is present in children of younger age groups but, is more dominant in adolescences. Adolescence is known as a period of storm and stress. Social, cognitive and environmental factors are a large contribution of how the adolescences expression of emotion will inevitably mature. During adolescence the social problems become more complex and they chose to talk to their peers to offer help to overcome this situation (â€Å"Emotional development†, 2006,. para. 12). Children who have been deprived have complex expressions of emotions, and on top of the struggle with complicated emotions that arise during adolescents put’s these children at greater strain. Adolescents according to Piaget are self- focusing. Piaget believed that during adolescence a new form of egocentrism formed as adolescents could not separate the difference between their thoughts and others thoughts. There were 2 main ways this could be explained, through self-audience and personal fable. Self -audience is when an adolescent believes they are the emphasis of everyone’s attention. It is through self-audience that adolescents may feel extremely self-conscious and aware of themselves. Self fable is when an adolescent feels that people are always giving them attention and watching them, this is similar to what a toddler may think but by this stage an adolescent should know that they can not always be the centre of attention. When an adolescent is not receiving they believe is due it leads to them being upset and moody. (Berk, 2009, p. 252) As human beings everyone develops their emotion expression at various time of their life. As we age and mature so do our emotions and expressions, how an infant reacts to a range of emotions compared to a 20 year old will be absolutely different, this may be due to the culture they have been brought up in or they have learned display rules. As seen throughout this essay emotional development does not occur in isolation but in some rare circumstances it does, there are many cognitive, neurological and behavioural influences interact with emotional, social and cultural influences. References Berk, L. (2009). Child development (8th ed. Person International Edition Colman,A. (2009), Oxford Dictionary of Psychology. Oxford: Oxford University Press Emotional development . (2006). Retrieved from http://www. education. com/reference/article/emotional-development/ Hearing young children’s voices, (n. d). Retrieved from http://www. children. act. gov. au/documents/PDF/under5report. pdf Wilson, L. (2003), The Emotional Life of Children. National Library of Australia: Charles Sturt University. Wilson, L. (2012). Lecture3: dependence needs of children [PowerPoint slides]. Retrieved from in class on the 17/07/2012